Refund Policy

Last updated: December 17, 2025

14-Day Money-Back Guarantee

We're confident you'll love our services. If you're not completely satisfied within the first 14 days of your subscription, we'll refund your payment in full.

Eligibility for Refund

You are eligible for a full refund if:

You request a refund within 14 days of your initial purchase
You haven't excessively used the service beyond reasonable testing
The refund request is made in good faith

How to Request a Refund

To request a refund:

Contact our support team at contact@scolink.ink
Include your account email and subscription details
Briefly explain why you're requesting a refund

Refund Processing

Once your refund request is approved:

Refunds are processed within 5-10 business days
You will receive an email confirmation when the refund is processed
The refund will appear on your original payment method

Partial Refunds

In some cases, we may offer partial refunds for:

Service interruptions caused by our systems
Billing errors on our part
Special circumstances (evaluated case-by-case)

Non-Refundable Items

The following are generally not eligible for refunds:

Subscriptions used beyond the 14-day guarantee period
Services that have been fully delivered and consumed
Refunds requested after 14 days from purchase

Subscription Cancellation

If you cancel your subscription:

You will continue to have access until the end of your billing period
No refunds are provided for partial billing periods
You can reactivate your subscription at any time

Contact Information

For refund requests or questions about this policy, please contact us at:

Email: contact@scolink.ink

Response Time: We aim to respond to all refund requests within 24 hours.

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